Binance Tuyển dụng Customer Service – Vietnamese & English (Remote) – Mức lương thỏa thuận

Binance Tuyển dụng Customer Service – Vietnamese & English (Remote) – Mức lương thỏa thuận

Thông tin việc làm
Khu vực: Hà Nội, Hồ Chí Minh
Vị trí công việc: CS
Công ty: Binance
Mô tả:
  • Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
  • Handle customer enquiries, advices and suggestions via email or online tools.
  • Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
  • Handle customer complaints, any special cases or ad hoc tasks.
Yêu cầu:
  • College degree or above.
  • Proficient in English and Vietnamese. Other languageswould be advantageous for efficient collaboration with various stakeholders in the company.
  • Minimum 1 year experience in customer service, preferably in finance or the e-commerce industry. Outstanding recent graduates are also welcome to apply.
  • High level of honesty and integrity, proactive and meticulous and have a sense of responsibility and team work.
  • Ability to work under pressure, strong communication skills and exceed beyond expectations.
  • Passionate for customer service industry and can accept to work under different work shifts, including night shift or weekend shift.
  • Positive about the crypto industry.
Phúc lợi:

• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities

• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless

• Tackle fast-paced, challenging and unique projects

• Work in a truly global organization, with international teams and a flat organizational structure

• Competitive salary and benefits

• Flexible working hours, remote-first, and casual work attire.

Kinh nghiệm: 1 năm
Lương: 20-25 triệu
Loại tuyển dụng: Remote
Trạng thái: Hết hạn

Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume.

Binance is the core global exchange. However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

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